Client of Stanbic Bank Uganda

Terms of Use

The website hosted at https://emarkettrader.stanbicbank.com (the "Website") is owned and operated by The Standard Bank of South Africa Limited on behalf of Stanbic Bank Uganda ("we" or "us"). We advise you to read these Terms & Conditions ("these Terms") carefully before using the Website. By accessing and/or using the Website you are deemed to accept and be bound by these Terms. Therefore if you do not wish to be bound by these Terms you should not access or use the Website. These Terms supplement the Client Service Contract which you have entered into with us, and to the extent that these Terms conflict with any provision of the Client Service Contract the Client Service Contract shall prevail. The content published on the Website, and in particular the products and services available on it, does not constitute advice. It is your responsibility to comply with applicable local laws, including ensuring that your access and/or use not only complies with the Terms, but also with the laws of the jurisdiction from which your use or access is made.

  1. Access to the Website

    1. Whilst we try to ensure that access to the Website is always available, from time to time we may decide to temporarily restrict or block access to, or use of, all or part of the Website without notice to you and reserve the right to do so, whether for the purpose of servicing the Website or otherwise. We do not warrant that the Website, or any part of it, will be available at all times, and you acknowledge and accept this. Subject to clause 4, we accept no liability, no matter how that may be caused, arising from any unavailability, interruption, defect or loss of access to or function of the Website or any part of it at any time.
    2. We reserve the right to withdraw and/or amend services or content on the Website without notice to you and we accept no liability, no matter how that may be caused, arising from us doing so.
    3. By accessing the Website, you are indicating that you have read our Terms of Business and have agreed to a Client Service Contract and are willing for us to deal with your data as set out in those documents, and as may be further described on the relevant pages on the Website. We may terminate or suspend, with or without cause and with or without prior notice, all or any part of the Website or your access to the Website or the format, nature, composition or availability of the services available on the Website. You shall and shall ensure that your users take all appropriate security and confidentiality measures in relation to their use of the Website. You shall be responsible and liable for your users' compliance with your obligations under the Client Service Contract, including their obligation of secrecy and confidentiality with regard to their log in details and passwords. All actions (unless you have requested that a user’s log in details be blocked in accordance with the Client Service Contract) conducted using your log in details shall be deemed to be conducted by you, and you shall therefore be responsible for those actions.
    4. Whilst we endeavour to ensure that all the information included on the Website is correct, up to date and complete, we are not obliged to identify to you any content which is incorrect, out of date, superseded or incomplete, nor are we obliged to update, correct or complete such content. We hereby disclaim any express or implied warranties as to the completeness or accuracy of the Website or its content, including but not limited to financial information published by us on the Website (such as any annual reports or forecast statements), and we accept no liability, no matter how that may be caused, arising from any information which is not correct, up to date, complete, or which has been superseded.
  2. Permitted Use and Access

    1. You shall not copy or make commercial use of the Website or any of the content including, but not limited to, information, imagery or data from, or underlying, the Website, without obtaining our express written permission to do so.
    2. You shall not misuse the Website, or any information, imagery or data from or underlying it, for or in connection with any unlawful or criminal purpose, including but not limited to hacking, phishing, or other intrusions or attempted intrusions or unlawful use of information or data.
    3. If you do not comply with your obligations set out in these Terms, or otherwise act in a way which we consider, at our sole and absolute discretion, to be inconsistent with our continued provision of services to you, we may revoke the rights granted to you under these Terms and the Client Service Contract, and we reserve the right to take any further action which we consider to be appropriate.
    4. You shall indemnify us to the fullest extent possible for any loss or damage suffered by us which arises out of or in connection with a breach by you of clauses 2.1 or 2.2.
  3. Intellectual Property Rights

    1. Unless otherwise specified, we are the owner or licensee of all intellectual property rights in and to the Website and its content, including but not limited to copyright and unregistered and registered trade mark rights. All such rights, save as expressly granted to you, are reserved, and the benefit of any goodwill which arises through your use thereof inures to us.
    2. If you are unsure as to whether any sign or logo is a trade mark owned or licensed by us or a member of our group, please contact us for clarification at our registered office address detailed in clause 8 below.
    3. Reproduction in any form of any part of the content, information, imagery or data from, or underlying, the Website, save for in strict compliance with clause 2, is prohibited without our prior written consent.
  4. General Exclusions of Liability

    1. You access and use the Website and the information published on it at your own risk.
    2. Nothing published on the Website is intended to constitute advice.
    3. We accept no liability, no matter how that may be caused, and whether directly or indirectly, for any loss or damage caused to you or another (including but not limited to loss of income, business, profits, opportunity, contracts, actual or anticipated savings, data, reputation or goodwill) arising from your use of the Website.
    4. We accept no liability for changes made to the Website or its content by unauthorised third parties.
    5. We hereby exclude any express or implied warranties that any material used or downloaded from the Website will not cause loss or damage to any data or property, such as software or hardware, including but not limited to loss or damage caused by malicious script, viruses, spyware, Trojan Horses or worms. We accept no liability for any such loss or damage suffered by you or another as a result of your use of the Website.
    6. Whilst we maintain robust security mechanisms, we cannot guarantee the security of communications (whether by phone, internet or post). Accordingly we accept no liability for breach of security of any communications sent by you to us using the Website or the information contained on it. Such communications are at your own risk.
    7. If we choose to delay enforcing any of our rights relating to these Terms, or even not enforce all or any part of them in a given circumstance, we may do so at any time at our discretion. Any such delay or non-enforcement on our behalf will not be deemed a waiver of those rights or any other provision, and will not in any way prejudice or limit our rights under these Terms.
    8. Nothing in the exclusions contained in this clause 4 or elsewhere in these Terms shall be interpreted as trying to exclude or limit statutory liabilities which cannot be excluded by law, nor our tortious liability for death or personal injury resulting from our negligence, fraud, fundamental misrepresentation, or any other liability which cannot be excluded or limited by law.
  5. Cookies

    On some parts of our website we use so called "cookie" technology. Cookie technology consists of small pieces of data or a small text file which is given to your browser by our webserver when you visit our website. This data is stored on your browser. The cookie is sent back to our webserver each time you visit our website or Trading Platform. Cookies are not computer programs and do not run on a computer like programs do. They cannot gather information or function on their own. They cannot collect any personal information about you or your machine and cannot gather data or information about what you do on the Internet. Cookies merely enable us to provide a more valuable online experience to you. While you can set up your Internet browser to disable cookie technology, we do not recommend that you do this since some parts of this website or Trading Platform and our Service (as defined in the Client Service Contract) may not function properly, or at all

  6. Telephone calls

    We may record telephone calls made to us using any telephone numbers provided on the Website. We may also record telephone calls made by us in response to any ring-back request you make via the Website.

  7. Internet communications

    We reserve the right to monitor all internet communications, including web and email traffic into and out of our domains for the purposes of security, ensuring compliance with these Terms, and detecting fraud and other crimes.

  8. Regulatory Information

    1. Stanbic Bank Uganda Limited is incorporated in Uganda under Registration Number P.525. Our registered office is Plot 17, Hannington Road, Crested Towers, Short Tower. 8.2 Stanbic Bank Uganda Limited is licenced and regulated by the Bank of Uganda.
  9. Changes to Terms & Conditions

    We may alter these Terms at any time and without notice to you. You acknowledge that each time you access and/or use the Website there may be changes to these Terms, and that it is your duty to familiarise yourself with them. If you do not agree with the version of the Terms which exists at the time of your access to or use of the Website, you are not permitted to access or use the Website, and any pre-existing permitted use or access is revoked.

  10. Validity

    If any of these Terms is declared to be unlawful, invalid, void or for any reason unenforceable, this will have no effect on the validity and enforceability of the remaining provisions of these Terms, and the affected provision shall be replaced by an enforceable provision which reflects the closest position to that intended by the unlawful, invalid, void or unenforceable provision.

  11. Jurisdiction & Governing Law

    These Terms and any non-contractual obligations arising out of or in connection with them are governed by and shall be construed in accordance with the Law of Uganda and any amendments thereto from time to time. Any dispute relating to or arising out of these Terms and any non-contractual obligations arising out of or in connection with them shall be subject to the exclusive jurisdiction of the Courts of Uganda.

Disclaimer

Whilst we use our best endeavours to ensure the accuracy and timeliness of the information contained herein, we will in no way be held responsible for any consequence resulting from the use of, reliance upon and non-receipt of such information.

Third Parties

Whenever we commission other organisations to provide support services to us, we will bind them to our privacy policies as far as they may be required to have access to our customers' personal information to perform such services. Our website or Trading Platform may contain links to or from other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the security or privacy practices employed by other sites. We recommend that you always read the privacy and security statements on such sites.

When will we disclose personal information without consent?

We will not disclose personal information to anyone outside Standard Bank Group without your permission unless:

  • we are compelled to do so by law or in terms of a court order;
  • it is in the public interest to do so; or
  • it is necessary to protect our rights.

Storing personal information

Personal information we collect via the website or Trading Platform is stored in a secure environment and is not available to any person outside Stanbic Bank Uganda Limited.

Our security practices

We are committed to providing secure online services. As such, all interactions with our transactional sites are protected through encryption that complies with international standards. Encryption is used to protect the transmission of your personal information when completing online application forms. Our Internet servers are protected by firewalls and intrusion detection systems. Access to information on these servers is restricted to authorised personnel only. We have also employed the services of independent security experts to test and advise us on the security of our systems. To ensure that you benefit from our security you should read the security tips we post on our website from time to time.

Privacy and security statements applying to specific online services

Different online services and Stanbic Bank Uganda Limited's or any other Standard Bank Group entities may have their own privacy and security policies because the nature of their service or products demand a deviation from our general policy as set out herein. These specific policies will apply to and exclusively govern your use of the particular online or banking service.

Right to amend these Terms

We reserve the right to amend these Terms at any time. All amendments to these Terms will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of these Terms.

Questions

If you have any questions about these Terms please email us on cs@standardbank.com.

Client of Stanbic Bank Botswana

Terms of Use

The website hosted at https://emarkettrader.stanbicbank.com (the "Website") is owned and operated by The Standard Bank of South Africa Limited on behalf of Stanbic Bank Botswana ("we" or "us"). We advise you to read these Terms & Conditions (the "Terms") carefully before using the Website. By accessing and/or using the Website you are deemed to accept and be bound by these Terms, therefore if you do not wish to be bound by these Terms you should not access or use the Website. These Terms supplement the Client Service Contract which you have entered into with us, and to the extent that these Terms conflict with any provision of the Client Service Contract the Client Service Contract shall prevail. The content published on the Website, and in particular the products and services available on it, does not constitute advice. It is your responsibility to comply with applicable local laws, including ensuring that your access and/or use not only complies with the Terms, but also with the laws of the jurisdiction from which your use or access is made.

  1. Access to the Website

    1. Whilst we try to ensure that access to the Website is always available, from time to time we may decide to temporarily restrict or block access to, or use of, all or part of the Website without notice and reserve the right to do so, whether for the purpose of servicing the Website or otherwise. We do not warrant that the Website, or any part of it, will be available at all times, and you acknowledge and accept this. Subject to clause 4, we accept no liability, no matter how that may be caused, arising from any unavailability, interruption, defect or loss of access to or function of the Website or any part of it at any time.
    2. We reserve the right to withdraw and/or amend services or content on the Website without notice and we accept no liability, no matter how that may be caused, arising from us doing so.
    3. By accessing the Website, you are indicating that you have read our Terms of Business and have agreed to a Client Service Contract and are willing for us to deal with your data as set out in those documents, and as may be further described on the relevant pages on the Website. We may terminate or suspend, with or without cause and with or without prior notice, all or any part of the Website or your access to the Website or the format, nature, composition or availability of the services available on the Website. You shall and shall ensure that your users take all appropriate security and confidentiality measures in relation to their use of the Website. You shall be responsible and liable for your users' compliance with your obligations under the Client Service Contract, including their obligation of secrecy and confidentiality with regards to their login details and passwords. All actions (unless you have requested that a user’s login details be blocked in accordance with the Client Service Contract) conducted using your login details shall be deemed to be conducted by you, and you shall therefore be responsible for those actions.
    4. Whilst we endeavour to ensure that all the information included on the Website is correct, up to date and complete, we are not obliged to identify to you any content which is incorrect, out of date, superseded or incomplete, nor are we obliged to update, correct or complete such content. We hereby disclaim any express or implied warranties as to the completeness or accuracy of the Website or its content, including but not limited to financial information published by us on the Website (such as any annual reports or forecast statements), and we accept no liability, no matter how that may be caused, arising from any information which is not correct, up to date, complete, or which has been superseded.
  2. Permitted Use and Access

    1. You may not copy or make commercial use of the Website or any of the content including, but not limited to, information, imagery or data from, or underlying, the Website without obtaining our express written permission to do so.
    2. You may not misuse the Website, or any information, imagery or data from or underlying it, for or in connection with any unlawful or criminal purpose, including but not limited to hacking, phishing, or other intrusions or attempted intrusions or unlawful use of information or data.
    3. If you do not comply with your obligations set out in these Terms, or otherwise act in a way which we consider, at our sole and absolute discretion, to be inconsistent with our continued provision of services to you, we may revoke the rights granted to you in clauses 2.1 and 2.2, and we reserve the right to take any further action which we consider to be appropriate.
    4. You indemnify us to the fullest extent possible for any loss or damage suffered by us which arises out of or in connection with a breach by you of clauses 2.1 or 2.2.
  3. Intellectual Property Rights

    1. Unless otherwise specified, we are the owner or licensee of all intellectual property rights in and to the Website and its content, including but not limited to copyright and unregistered and registered trade mark rights. All such rights, save as expressly granted, are reserved, and the benefit of any goodwill which arises through your use inures to us.
    2. If you are unsure as to whether any sign or logo is a trade mark owned or licensed by us or a member of our group, please contact us for clarification at our registered office address detailed in clause 8 below.
    3. 3.3 Reproduction in any form of any part of the content, information, imagery or data from, or underlying, the Website, save for in strict compliance with clause 2, is prohibited without our prior written consent.
  4. General Exclusions of Liability

    1. You access and use the Website and the information published on it at your own risk.
    2. Nothing published on the Website is intended to constitute advice.
    3. We accept no liability, no matter how that may be caused, and whether directly or indirectly, for any loss or damage caused to you or another (including but not limited to loss of income, business, profits, opportunity, contracts, actual or anticipated savings, data, reputation or goodwill) arising from your use of the Website.
    4. We accept no liability for changes made to the Website or its content by unauthorised third parties.
    5. We hereby exclude any express or implied warranties that any material used or downloaded from the Website will not cause loss or damage to any data or property, such as software or hardware, including but not limited to loss or damage caused by malicious script, viruses, spyware, Trojan Horses or worms. We accept no liability for any such loss or damage suffered by you or another as a result of your use of the Website.
    6. Whilst we maintain robust security mechanisms, we cannot guarantee the security of communications (whether by phone, internet or post). Accordingly we accept no liability for breach of security of any communications sent by you to us using the Website or the information contained on it. Such communications are at your own risk.
    7. If we choose to delay enforcing any of our rights relating to these Terms, or even not enforce all or any part of them in a given circumstance, we may do so at our discretion. Any such delay or non-enforcement on our behalf will not be deemed a waiver of those rights or any other provision, and will not in any way prejudice or limit our rights under these Terms.
    8. Nothing in the exclusions contained in this clause 4 or elsewhere in these Terms shall be interpreted as trying to exclude or limit statutory liabilities which cannot be excluded by law, nor our tortious liability for death or personal injury resulting from our negligence, fraud, fundamental misrepresentation, or any other liability which cannot be excluded or limited by law.
  5. Cookies

    1. On some parts of our website we use so called "cookie" technology. Cookie technology consists of small pieces of data or a small text file which is given to your browser by our webserver when you visit our website. This data is stored on your browser. The cookie is sent back to our webserver each time you visit our website or Trading Platform. Cookies are not computer programs and do not run on a computer like programs do. They cannot gather information or function on their own. They cannot collect any personal information about you or your machine and cannot gather data or information about what you do on the Internet. Cookies merely enable us to provide a more valuable online experience to you. While you can set up your Internet browser to disable cookie technology, we do not recommend that you do this since some parts of this website or Trading Platform and our Service (as defined in the Client Service Contract) may not function properly, or at all
  6. Telephone calls

    1. 6.1 We may record telephone calls made to us using any telephone numbers provided on the Website. We may also record telephone calls made by us in response to any ring-back request you make via the Website.
  7. Internet communications

    1. 6.1 We may record telephone calls made to us using any telephone numbers provided on the Website. We may also record telephone calls made by us in response to any ring-back request you make via the Website.
  8. Regulatory Information

    1. Stanbic Bank Botswana is incorporated in Botswana under Registered Company Number 1991/1343. Our registered office is Plot 50672, Off Machel Drive, Fairgrounds, Gaborone, Botswana
    2. Stanbic Bank Botswana is authorised by the Bank of Botswana
  9. Changes to Terms & Conditions

    1. We may alter these Terms at any time and without notice to you. You acknowledge that each time you access and/or use the Website there may be changes to these Terms, and that it is your duty to familiarise yourself with them. If you do not agree with the version of the Terms which exists at the time of your access to or use of the Website, you are not permitted to access or use the Website, and any pre-existing permitted use or access is revoked.
  10. Validity

    1. If any of these Terms is declared to be unlawful, invalid, void or for any reason unenforceable, this will have no effect on the validity and enforceability of the remaining provisions of these Terms, and shall be replaced by an enforceable provision which reflects the closest position to that intended by the unlawful, invalid, void or unenforceable provision.
  11. Jurisdiction & Governing Law

    These Terms and any non-contractual obligations arising out of or in connection with them are governed by and shall be construed in accordance with Botswana Law. Any dispute relating to or arising out of these Terms and any non-contractual obligations arising out of or in connection with them shall be subject to the exclusive jurisdiction of the Courts of Botswana.

Disclaimer

Whilst we use our best endeavours to ensure the accuracy and timeliness of the information contained herein, we will in no way be held responsible for any consequence resulting from the use of, reliance upon and non-receipt of such information.

Third Parties

Whenever we commission other organisations to provide support services to us, we will bind them to our privacy policies as far as they may be required to have access to our customers' personal information to perform such services. Our website or Trading Platform may contain links to or from other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the security or privacy practices employed by other sites. We recommend that you always read the privacy and security statements on such sites.

When will we disclose personal information without consent?

We will not disclose personal information to anyone outside Standard Bank Group without your permission unless:

  • we are compelled to do so by law or in terms of a court order;
  • it is in the public interest to do so; or
  • it is necessary to protect our rights.

Storing personal information

Personal information we collect via the website or Trading Platform is stored in a secure environment and is not available to any person outside Stanbic Bank Botswana Limited.

Our security practices

We are committed to providing secure online services. As such, all interactions with our transactional sites are protected through encryption that complies with international standards. Encryption is used to protect the transmission of your personal information when completing online application forms. Our Internet servers are protected by firewalls and intrusion detection systems. Access to information on these servers is restricted to authorised personnel only.

We have also employed the services of independent security experts to test and advise us on the security of our systems. To ensure that you benefit from our security you should read the security tips we post on our website from time to time.

Privacy and security statements applying to specific online services

Different online services and Stanbic Bank Botswana Limited's or any other Standard Bank Group entities may have their own privacy and security policies because the nature of their service or products demand a deviation from our general policy as set out herein. These specific policies will apply to and exclusively govern your use of the particular online or banking service.

Right to amend these Terms

We reserve the right to amend this privacy and security statement at any time. All amendments to this privacy and security statement will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of this privacy and security statement.

Questions

If you have any questions about these Terms please email us on cs@standardbank.com.

Client of Stanbic Bank Kenya

Terms of Use

The website hosted at https://emarkettrader.stanbicbank.com (the "Website") is owned and operated by The Standard Bank of South Africa Limited on behalf of Stanbic Bank Limited ("we" or "us"). We advise you to read these Terms & Conditions (“these Terms") carefully before using the Website. By accessing and/or using the Website you are deemed to accept and be bound by these Terms. Therefore if you do not wish to be bound by these Terms you should not access or use the Website. These Terms supplement the Client Service Contract which you have entered into with us, and to the extent that these Terms conflict with any provision of the Client Service Contract the Client Service Contract shall prevail. The content published on the Website, and in particular the products and services available on it, does not constitute advice. It is your responsibility to comply with applicable local laws, including ensuring that your access and/or use not only complies with the Terms, but also with the laws of the jurisdiction from which your use or access is made.

  1. Access to the Website

    1. Whilst we try to ensure that access to the Website is always available, from time to time we may decide to temporarily restrict or block access to, or use of, all or part of the Website without notice to you and reserve the right to do so, whether for the purpose of servicing the Website or otherwise. We do not warrant that the Website, or any part of it, will be available at all times, and you acknowledge and accept this. Subject to clause 4, we accept no liability, no matter how that may be caused, arising from any unavailability, interruption, defect or loss of access to or function of the Website or any part of it at any time.
    2. We reserve the right to withdraw and/or amend services or content on the Website without notice to you and we accept no liability, no matter how that may be caused, arising from us doing so.
    3. By accessing the Website, you are indicating that you have read our Terms of Business and have agreed to a Client Service Contract and are willing for us to deal with your data as set out in those documents, and as may be further described on the relevant pages on the Website. We may terminate or suspend, with or without cause and with or without prior notice, all or any part of the Website or your access to the Website or the format, nature, composition or availability of the services available on the Website. You shall and shall ensure that your users take all appropriate security and confidentiality measures in relation to their use of the Website. You shall be responsible and liable for your users' compliance with your obligations under the Client Service Contract, including their obligation of secrecy and confidentiality with regard to their log in details and passwords. All actions (unless you have requested that a user’s log in details be blocked in accordance with the Client Service Contract) conducted using your log in details shall be deemed to be conducted by you, and you shall therefore be responsible for those actions.
    4. Whilst we endeavour to ensure that all the information included on the Website is correct, up to date and complete, we are not obliged to identify to you any content which is incorrect, out of date, superseded or incomplete, nor are we obliged to update, correct or complete such content. We hereby disclaim any express or implied warranties as to the completeness or accuracy of the Website or its content, including but not limited to financial information published by us on the Website (such as any annual reports or forecast statements), and we accept no liability, no matter how that may be caused, arising from any information which is not correct, up to date, complete, or which has been superseded.
  2. Permitted Use and Access

    1. You shall not copy or make commercial use of the Website or any of the content including, but not limited to, information, imagery or data from, or underlying, the Website, without obtaining our express written permission to do so.
    2. You shall not misuse the Website, or any information, imagery or data from or underlying it, for or in connection with any unlawful or criminal purpose, including but not limited to hacking, phishing, or other intrusions or attempted intrusions or unlawful use of information or data.
    3. If you do not comply with your obligations set out in these Terms, or otherwise act in a way which we consider, at our sole and absolute discretion, to be inconsistent with our continued provision of services to you, we may revoke the rights granted to you under these Terms and the Client Service Contract, and we reserve the right to take any further action which we consider to be appropriate.
    4. You shall indemnify us to the fullest extent possible for any loss or damage suffered by us which arises out of or in connection with a breach by you of clauses 2.1 or 2.2.
  3. Intellectual Property Rights

    1. Unless otherwise specified, we are the owner or licensee of all intellectual property rights in and to the Website and its content, including but not limited to copyright and unregistered and registered trade mark rights. All such rights, save as expressly granted to you, are reserved, and the benefit of any goodwill which arises through your use thereof inures to us.
    2. If you are unsure as to whether any sign or logo is a trade mark owned or licensed by us or a member of our group, please contact us for clarification at our registered office address detailed in clause 8 below.
    3. Reproduction in any form of any part of the content, information, imagery or data from, or underlying, the Website, save for in strict compliance with clause 2, is prohibited without our prior written consent.
    4. The logos and trademarks shown on the Site and/or Trading Platform are registered and unregistered trademarks of a member of the Standard Bank Group or their licensors. Nothing on the Site and/or the Trading Platform should be construed as granting any licence or right to use any trademark without Standard Bank Group's prior written permission and/or that of its licensors, as the case may be.
  4. General Exclusions of Liability

    1. You access and use the Website and the information published on it at your own risk.
    2. Nothing published on the Website is intended to constitute advice.
    3. We accept no liability, no matter how that may be caused, and whether directly or indirectly, for any loss or damage caused to you or another (including but not limited to loss of income, business, profits, opportunity, contracts, actual or anticipated savings, data, reputation or goodwill) arising from your use of the Website.
    4. We accept no liability for changes made to the Website or its content by unauthorised third parties.
    5. We hereby exclude any express or implied warranties that any material used or downloaded from the Website will not cause loss or damage to any data or property, such as software or hardware, including but not limited to loss or damage caused by malicious script, viruses, spyware, Trojan Horses or worms. We accept no liability for any such loss or damage suffered by you or another as a result of your use of the Website.
    6. Whilst we maintain robust security mechanisms, we cannot guarantee the security of communications (whether by phone, internet or post). Accordingly we accept no liability for breach of security of any communications sent by you to us using the Website or the information contained on it. Such communications are at your own risk.
    7. If we choose to delay enforcing any of our rights relating to these Terms, or even not enforce all or any part of them in a given circumstance, we may do so at any time at our discretion. Any such delay or non-enforcement on our behalf will not be deemed a waiver of those rights or any other provision, and will not in any way prejudice or limit our rights under these Terms.
    8. Nothing in the exclusions contained in this clause 4 or elsewhere in these Terms shall be interpreted as trying to exclude or limit statutory liabilities which cannot be excluded by law, nor our tortious liability for death or personal injury resulting from our negligence, fraud, fundamental misrepresentation, or any other liability which cannot be excluded or limited by law.
  5. Cookies

    On some parts of our website we use so called "cookie" technology. Cookie technology consists of small pieces of data or a small text file which is given to your browser by our webserver when you visit our website. This data is stored on your browser. The cookie is sent back to our webserver each time you visit our website or Trading Platform. Cookies are not computer programs and do not run on a computer like programs do. They cannot gather information or function on their own. They cannot collect any personal information about you or your machine and cannot gather data or information about what you do on the Internet. Cookies merely enable us to provide a more valuable online experience to you. While you can set up your Internet browser to disable cookie technology, we do not recommend that you do this since some parts of this website or Trading Platform and our Service (as defined in the Client Service Contract) may not function properly, or at all.
  6. Telephone calls

    We may record telephone calls made to us using any telephone numbers provided on the Website. We may also record telephone calls made by us in response to any ring-back request you make via the Website.
  7. Internet communications

    We reserve the right to monitor all internet communications, including web and email traffic into and out of our domains for the purposes of security, ensuring compliance with these Terms, and detecting fraud and other crimes.
  8. Regulatory Information

    1. Stanbic Bank Limited is incorporated in Kenya under Registration Number C. 9520. Our registered office is Stanbic Centre, Chiromo Road, Westlands, Nairobi, Kenya.
    2. Stanbic Bank Limited is licenced and regulated by the Central Bank of Kenya.
  9. Changes to Terms & Conditions

    We may alter these Terms at any time and without notice to you. You acknowledge that each time you access and/or use the Website there may be changes to these Terms, and that it is your duty to familiarise yourself with them. If you do not agree with the version of the Terms which exists at the time of your access to or use of the Website, you are not permitted to access or use the Website, and any pre-existing permitted use or access is revoked.
  10. Validity

    If any of these Terms is declared to be unlawful, invalid, void or for any reason unenforceable, this will have no effect on the validity and enforceability of the remaining provisions of these Terms, and the affected provision shall be replaced by an enforceable provision which reflects the closest position to that intended by the unlawful, invalid, void or unenforceable provision.
  11. Jurisdiction & Governing Law

    These Terms and any non-contractual obligations arising out of or in connection with them are governed by and shall be construed in accordance with the Law of Kenya and any amendments thereto from time to time. Any dispute relating to or arising out of these Terms and any non-contractual obligations arising out of or in connection with them shall be subject to the exclusive jurisdiction of the High Court of Kenya.

Disclaimer

Whilst we use our best endeavours to ensure the accuracy and timeliness of the information contained herein, we will in no way be held responsible for any consequence resulting from the use of, reliance upon and non-receipt of such information.

Third Parties

Whenever we commission other organisations to provide support services to us, we will bind them to our privacy policies as far as they may be required to have access to our customers' personal information to perform such services. Our website or Trading Platform may contain links to or from other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the security or privacy practices employed by other sites. We recommend that you always read the privacy and security statements on such sites.

When will we disclose personal information without consent?

We will not disclose personal information to anyone outside Standard Bank Group without your permission unless:

  • we are compelled to do so by law or in terms of a court order;
  • it is in the public interest to do so; or
  • it is necessary to protect our rights; or

Storing personal information

Personal information we collect via the website or Trading Platform is stored in a secure environment and is not available to any person outside Stanbic Bank Limited.

Our security practices

We are committed to providing secure online services. As such, all interactions with our transactional sites are protected through encryption that complies with international standards. Encryption is used to protect the transmission of your personal information when completing online application forms. Our Internet servers are protected by firewalls and intrusion detection systems. Access to information on these servers is restricted to authorised personnel only. We have also employed the services of independent security experts to test and advise us on the security of our systems. To ensure that you benefit from our security you should read the security tips we post on our website from time to time.

Privacy and security statements applying to specific online services

Different online services and Stanbic Bank Limited's or any other Standard Bank Group entities may have their own privacy and security policies because the nature of their service or products demand a deviation from our general policy as set out herein. These specific policies will apply to and exclusively govern your use of the particular online or banking service.

Right to amend these Terms

We reserve the right to amend these Terms at any time. All amendments to these Terms will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of these Terms.

Questions

If you have any questions about these Terms please email us on cs@standardbank.com.

Client of Stanbic Bank Zambia

Terms of Use

The website hosted at https://emarkettrader.stanbicbank.com (the "Website") is owned and operated by The Standard Bank of South Africa Limited on behalf of Stanbic Bank Zambia Limited ("we" or "us"). We advise you to read these Terms & Conditions (“these Terms") carefully before using the Website. By accessing and/or using the Website you are deemed to accept and be bound by these Terms. Therefore if you do not wish to be bound by these Terms you should not access or use the Website. These Terms supplement the Client Service Contract which you have entered into with us, and to the extent that these Terms conflict with any provision of the Client Service Contract the Client Service Contract shall prevail. The content published on the Website, and in particular the products and services available on it, does not constitute advice. It is your responsibility to comply with applicable local laws, including ensuring that your access and/or use not only complies with the Terms, but also with the laws of the jurisdiction from which your use or access is made.

  1. Access to the Website

    1. Whilst we try to ensure that access to the Website is always available, from time to time we may decide to temporarily restrict or block access to, or use of, all or part of the Website without notice to you and reserve the right to do so, whether for the purpose of servicing the Website or otherwise. We do not warrant that the Website, or any part of it, will be available at all times, and you acknowledge and accept this. Subject to clause 4, we accept no liability, no matter how that may be caused, arising from any unavailability, interruption, defect or loss of access to or function of the Website or any part of it at any time.
    2. We reserve the right to withdraw and/or amend services or content on the Website without notice to you and we accept no liability, no matter how that may be caused, arising from us doing so.
    3. By accessing the Website, you are indicating that you have read our Terms of Business and have agreed to a Client Service Contract and are willing for us to deal with your data as set out in those documents, and as may be further described on the relevant pages on the Website. We may terminate or suspend, with or without cause and with or without prior notice, all or any part of the Website or your access to the Website or the format, nature, composition or availability of the services available on the Website. You shall and shall ensure that your users take all appropriate security and confidentiality measures in relation to their use of the Website. You shall be responsible and liable for your users' compliance with your obligations under the Client Service Contract, including their obligation of secrecy and confidentiality with regard to their log in details and passwords. All actions (unless you have requested that a user’s log in details be blocked in accordance with the Client Service Contract) conducted using your log in details shall be deemed to be conducted by you, and you shall therefore be responsible for those actions.
    4. Whilst we endeavour to ensure that all the information included on the Website is correct, up to date and complete, we are not obliged to identify to you any content which is incorrect, out of date, superseded or incomplete, nor are we obliged to update, correct or complete such content. We hereby disclaim any express or implied warranties as to the completeness or accuracy of the Website or its content, including but not limited to financial information published by us on the Website (such as any annual reports or forecast statements), and we accept no liability, no matter how that may be caused, arising from any information which is not correct, up to date, complete, or which has been superseded.
  2. Permitted Use and Access

    1. You shall not copy or make commercial use of the Website or any of the content including, but not limited to, information, imagery or data from, or underlying, the Website, without obtaining our express written permission to do so.
    2. You shall not misuse the Website, or any information, imagery or data from or underlying it, for or in connection with any unlawful or criminal purpose, including but not limited to hacking, phishing, or other intrusions or attempted intrusions or unlawful use of information or data.
    3. If you do not comply with your obligations set out in these Terms, or otherwise act in a way which we consider, at our sole and absolute discretion, to be inconsistent with our continued provision of services to you, we may revoke the rights granted to you under these Terms and the Client Service Contract, and we reserve the right to take any further action which we consider to be appropriate.
    4. You shall indemnify us to the fullest extent possible for any loss or damage suffered by us which arises out of or in connection with a breach by you of clauses 2.1 or 2.2.
  3. Intellectual Property Rights

    1. Unless otherwise specified, we are the owner or licensee of all intellectual property rights in and to the Website and its content, including but not limited to copyright and unregistered and registered trade mark rights. All such rights, save as expressly granted to you, are reserved, and the benefit of any goodwill which arises through your use thereof inures to us.
    2. If you are unsure as to whether any sign or logo is a trade mark owned or licensed by us or a member of the Standard Bank Group, please contact us for clarification at our registered office address detailed in clause 8 below.
    3. Reproduction in any form of any part of the content, information, imagery or data from, or underlying, the Website, save for in strict compliance with clause 2, is prohibited without our prior written consent.
  4. General Exclusions of Liability

    1. You access and use the Website and the information published on it at your own risk.
    2. Nothing published on the Website is intended to constitute advice.
    3. We accept no liability, no matter how that may be caused, and whether directly or indirectly, for any loss or damage caused to you or another (including but not limited to loss of income, business, profits, opportunity, contracts, actual or anticipated savings, data, reputation or goodwill) arising from your use of the Website.
    4. We accept no liability for changes made to the Website or its content by unauthorised third parties.
    5. We hereby exclude any express or implied warranties that any material used or downloaded from the Website will not cause loss or damage to any data or property, such as software or hardware, including but not limited to loss or damage caused by malicious script, viruses, spyware, Trojan Horses or worms. We accept no liability for any such loss or damage suffered by you or another as a result of your use of the Website.
    6. Whilst we maintain robust security mechanisms, we cannot guarantee the security of communications (whether by phone, internet or post). Accordingly we accept no liability for breach of security of any communications sent by you to us using the Website or the information contained on it. Such communications are at your own risk.
    7. If we choose to delay enforcing any of our rights relating to these Terms, or even not enforce all or any part of them in a given circumstance, we may do so at any time at our discretion. Any such delay or non-enforcement on our behalf will not be deemed a waiver of those rights or any other provision, and will not in any way prejudice or limit our rights under these Terms.
    8. Nothing in the exclusions contained in this clause 4 or elsewhere in these Terms shall be interpreted as trying to exclude or limit statutory liabilities which cannot be excluded by law, nor our tortious liability for death or personal injury resulting from our gross negligence, fraud, fundamental misrepresentation, or any other liability which cannot be excluded or limited by law.
  5. Cookies

    On some parts of our Website we use so called "cookie" technology. Cookie technology consists of small pieces of data or a small text file which is given to your browser by our webserver when you visit our Website. This data is stored on your browser. The cookie is sent back to our webserver each time you visit our website or trading platform. Cookies are not computer programs and do not run on a computer like programs do. They cannot gather information or function on their own. They cannot collect any personal information about you or your machine and cannot gather data or information about what you do on the Internet. Cookies merely enable us to provide a more valuable online experience to you. While you can set up your Internet browser to disable cookie technology, we do not recommend that you do this since some parts of this website or trading platform and our Service (as defined in the Client Service Contract) may not function properly, or at all.
  6. Telephone calls

    We may record telephone calls made to us using any telephone numbers provided on the Website. We may also record telephone calls made by us in response to any ring-back request you make via the Website.
  7. Internet communications

    We reserve the right to monitor all internet communications, including web and email traffic into and out of our domains for the purposes of security, ensuring compliance with these Terms, and detecting fraud and other crimes.
  8. Regulatory Information

    1. Stanbic Bank Zambia Limited is incorporated in Zambia under Registration Number 6559. Our registered office is Stanbic House, Addis Ababa Drive, Plot 2375, P.O. Box 31955, Long Acres, Lusaka.
    2. Stanbic Bank Zambia Limited is licenced and regulated by the Central Bank of Zambia.
  9. Changes to Terms & Conditions

    We may alter these Terms at any time and without notice to you. You acknowledge that each time you access and/or use the Website there may be changes to these Terms, and that it is your duty to familiarise yourself with them. If you do not agree with the version of the Terms which exists at the time of your access to or use of the Website, you are not permitted to access or use the Website, and any pre-existing permitted use or access is revoked.
  10. Validity

    If any of these Terms is declared to be unlawful, invalid, void or for any reason unenforceable, this will have no effect on the validity and enforceability of the remaining provisions of these Terms, and the affected provision shall be replaced by an enforceable provision which reflects the closest position to that intended by the unlawful, invalid, void or unenforceable provision.
  11. Jurisdiction & Governing Law

    These Terms and any non-contractual obligations arising out of or in connection with them are governed by and shall be construed in accordance with the laws of Zambia and any amendments thereto from time to time. Any dispute relating to or arising out of these Terms and any non-contractual obligations arising out of or in connection with them shall be subject to the exclusive jurisdiction of the courts of Zambia.

Disclaimer

Whilst we use our best endeavours to ensure the accuracy and timeliness of the information contained herein, we will in no way be held responsible for any consequence resulting from the use of, reliance upon and non-receipt of such information.

Third Parties

Whenever we commission other organisations to provide support services to us, we will bind them to our privacy policies as far as they may be required to have access to our customers' personal information to perform such services. Our Website or Trading Platform may contain links to or from other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the security or privacy practices employed by other sites. We recommend that you always read the privacy and security statements on such sites.

When will we disclose personal information without consent?

We will not disclose personal information to anyone outside Standard Bank Group without your permission unless:

  • we are compelled to do so by law or in terms of a court order;
  • it is in the public interest to do so;
  • the information requested is customer identification data required by another financial service provider for the purpose of conducting a due diligence; or
  • it is necessary to protect our rights or our interests.

Storing personal information

Personal information we collect via the Website or trading platform is stored in a secure environment and is not available to any person outside CFC Stanbic Bank Limited.

Our security practices

We are committed to providing secure online services. As such, all interactions with our transactional sites are protected through encryption that complies with international standards. Encryption is used to protect the transmission of your personal information when completing online application forms. Our Internet servers are protected by firewalls and intrusion detection systems. Access to information on these servers is restricted to authorised personnel only. We have also employed the services of independent security experts to test and advise us on the security of our systems. To ensure that you benefit from our security you should read the security tips we post on our website from time to time.

Privacy and security statements applying to specific online services

Different online services and Stanbic Bank Zambia Limited's or any other Standard Bank Group entities may have their own privacy and security policies because the nature of their service or products demand a deviation from our general policy as set out herein. These specific policies will apply to and exclusively govern your use of the particular online or banking service.

Right to amend these Terms

We reserve the right to amend these Terms at any time. All amendments to these Terms will be posted on the Website. Unless otherwise stated, the current version shall supersede and replace all previous versions of these Terms.

Questions

If you have any questions about these Terms please email us at Zamglobal@stanbic.com.

Client of Stanbic Bank Tanzania

Terms of Use

The website hosted at https://www.emarkettrader.stanbicbank.com (the "Website") is owned and operated by The Standard Bank of South Africa Limited on behalf of Stanbic Bank Tanzania Limited ("we" or "us"). We advise you to read these Terms & Conditions (“these Terms") carefully before using the Website. By accessing and/or using the Website you are deemed to accept and be bound by these Terms. Therefore if you do not wish to be bound by these Terms you should not access or use the Website. These Terms supplement the Client Service Contract which you have entered into with us, and to the extent that these Terms conflict with any provision of the Client Service Contract the Client Service Contract shall prevail. The content published on the Website, and in particular the products and services available on it, does not constitute advice. It is your responsibility to comply with applicable local laws, including ensuring that your access and/or use not only complies with the Terms, but also with the laws of the jurisdiction from which your use or access is made.

  1. Access to the Website

    1. Whilst we try to ensure that access to the Website is always available, from time to time we may decide to temporarily restrict or block access to, or use of, all or part of the Website without notice to you and reserve the right to do so, whether for the purpose of servicing the Website or otherwise. We do not warrant that the Website, or any part of it, will be available at all times, and you acknowledge and accept this. Subject to clause 4, we accept no liability, no matter how that may be caused, arising from any unavailability, interruption, defect or loss of access to or function of the Website or any part of it at any time.
    2. We reserve the right to withdraw and/or amend services or content on the Website without notice to you and we accept no liability, no matter how that may be caused, arising from us doing so.
    3. By accessing the Website, you are indicating that you have read our Terms of Business and have agreed to a Client Service Contract and are willing for us to deal with your data as set out in those documents, and as may be further described on the relevant pages on the Website. We may terminate or suspend, with or without cause and with or without prior notice, all or any part of the Website or your access to the Website or the format, nature, composition or availability of the services available on the Website. You shall and shall ensure that your users take all appropriate security and confidentiality measures in relation to their use of the Website. You shall be responsible and liable for your users' compliance with your obligations under the Client Service Contract, including their obligation of secrecy and confidentiality with regard to their log in details and passwords. All actions (unless you have requested that a user’s log in details be blocked in accordance with the Client Service Contract) conducted using your log in details shall be deemed to be conducted by you, and you shall therefore be responsible for those actions.
    4. Whilst we endeavour to ensure that all the information included on the Website is correct, up to date and complete, we are not obliged to identify to you any content which is incorrect, out of date, superseded or incomplete, nor are we obliged to update, correct or complete such content. We hereby disclaim any express or implied warranties as to the completeness or accuracy of the Website or its content, including but not limited to financial information published by us on the Website (such as any annual reports or forecast statements), and we accept no liability, no matter how that may be caused, arising from any information which is not correct, up to date, complete, or which has been superseded.
  2. Permitted Use and Access

    1. You shall not copy or make commercial use of the Website or any of the content including, but not limited to, information, imagery or data from, or underlying, the Website, without obtaining our express written permission to do so.
    2. You shall not misuse the Website, or any information, imagery or data from or underlying it, for or in connection with any unlawful or criminal purpose, including but not limited to hacking, phishing, or other intrusions or attempted intrusions or unlawful use of information or data.
    3. If you do not comply with your obligations set out in these Terms, or otherwise act in a way which we consider, at our sole and absolute discretion, to be inconsistent with our continued provision of services to you, we may revoke the rights granted to you under these Terms and the Client Service Contract, and we reserve the right to take any further action which we consider to be appropriate.
    4. You shall indemnify us to the fullest extent possible for any loss or damage suffered by us which arises out of or in connection with a breach by you of clauses 2.1 or 2.2.
  3. Intellectual Property Rights

    1. Unless otherwise specified, we are the owner or licensee of all intellectual property rights in and to the Website and its content, including but not limited to copyright and unregistered and registered trade mark rights. All such rights, save as expressly granted to you, are reserved, and the benefit of any goodwill which arises through your use thereof inures to us.
    2. If you are unsure as to whether any sign or logo is a trade mark owned or licensed by us or a member of our group, please contact us for clarification at our registered office address detailed in clause 8 below.
    3. Reproduction in any form of any part of the content, information, imagery or data from, or underlying, the Website, save for in strict compliance with clause 2, is prohibited without our prior written consent.
  4. General Exclusions of Liability

    1. You access and use the Website and the information published on it at your own risk.
    2. Nothing published on the Website is intended to constitute advice.
    3. We accept no liability, no matter how that may be caused, and whether directly or indirectly, for any loss or damage caused to you or another (including but not limited to loss of income, business, profits, opportunity, contracts, actual or anticipated savings, data, reputation or goodwill) arising from your use of the Website.
    4. We accept no liability for changes made to the Website or its content by unauthorised third parties.
    5. We hereby exclude any express or implied warranties that any material used or downloaded from the Website will not cause loss or damage to any data or property, such as software or hardware, including but not limited to loss or damage caused by malicious script, viruses, spyware, Trojan Horses or worms. We accept no liability for any such loss or damage suffered by you or another as a result of your use of the Website.
    6. Whilst we maintain robust security mechanisms, we cannot guarantee the security of communications (whether by phone, internet or post). Accordingly we accept no liability for breach of security of any communications sent by you to us using the Website or the information contained on it. Such communications are at your own risk.
    7. If we choose to delay enforcing any of our rights relating to these Terms, or even not enforce all or any part of them in a given circumstance, we may do so at any time at our discretion. Any such delay or non-enforcement on our behalf will not be deemed a waiver of those rights or any other provision, and will not in any way prejudice or limit our rights under these Terms.
    8. Nothing in the exclusions contained in this clause 4 or elsewhere in these Terms shall be interpreted as trying to exclude or limit statutory liabilities which cannot be excluded by law, nor our tortious liability for death or personal injury resulting from our negligence, fraud, fundamental misrepresentation, or any other liability which cannot be excluded or limited by law.
  5. Cookies

    On some parts of our website we use so called "cookie" technology. Cookie technology consists of small pieces of data or a small text file which is given to your browser by our webserver when you visit our website. This data is stored on your browser. The cookie is sent back to our webserver each time you visit our website or Trading Platform. Cookies are not computer programs and do not run on a computer like programs do. They cannot gather information or function on their own. They cannot collect any personal information about you or your machine and cannot gather data or information about what you do on the Internet. Cookies merely enable us to provide a more valuable online experience to you. While you can set up your Internet browser to disable cookie technology, we do not recommend that you do this since some parts of this website or Trading Platform and our Service (as defined in the Client Service Contract) may not function properly, or at all.
  6. Telephone calls

    We may record telephone calls made to us using any telephone numbers provided on the Website. We may also record telephone calls made by us in response to any ring-back request you make via the Website.
  7. Internet communications

    We reserve the right to monitor all internet communications, including web and email traffic into and out of our domains for the purposes of security, ensuring compliance with these Terms, and detecting fraud and other crimes.
  8. Regulatory Information

    1. Stanbic Bank Tanzania Limited is incorporated in Mainland Tanzania under Registration Number 22443. Our registered office is Stanbic Centre, Plot 99A, corner of Kinondoni/Ali Hassan Mwinyi road, P.O. Box 72647, Dar es Salaam, Mainland Tanzania.
    2. Stanbic Bank Tanzania Limited is licenced and regulated by the Bank of Tanzania.
  9. Changes to Terms & Conditions

    We may alter these Terms at any time and without notice to you. You acknowledge that each time you access and/or use the Website there may be changes to these Terms, and that it is your duty to familiarise yourself with them. If you do not agree with the version of the Terms which exists at the time of your access to or use of the Website, you are not permitted to access or use the Website, and any pre-existing permitted use or access is revoked.
  10. Validity

    If any of these Terms is declared to be unlawful, invalid, void or for any reason unenforceable, this will have no effect on the validity and enforceability of the remaining provisions of these Terms, and the affected provision shall be replaced by an enforceable provision which reflects the closest position to that intended by the unlawful, invalid, void or unenforceable provision.
  11. Jurisdiction & Governing Law

    These Terms and any non-contractual obligations arising out of or in connection with them are governed by and shall be construed in accordance with the laws of the United Republic of Tanzania and any amendments thereto from time to time. Any dispute relating to or arising out of these Terms and any non-contractual obligations arising out of or in connection with them shall be subject to the exclusive jurisdiction of the courts of the United Republic of Tanzania.

Disclaimer

Whilst we use our best endeavours to ensure the accuracy and timeliness of the information contained herein, we will in no way be held responsible for any consequence resulting from the use of, reliance upon and non-receipt of such information.

Third Parties

Whenever we commission other organisations to provide support services to us, we will bind them to our privacy policies as far as they may be required to have access to our customers' personal information to perform such services. Our website or Trading Platform may contain links to or from other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the security or privacy practices employed by other sites. We recommend that you always read the privacy and security statements on such sites.

When will we disclose personal information without consent?

We will not disclose personal information to anyone outside Standard Bank Group without your permission unless:

  • we are compelled to do so by law or in terms of a court order;
  • it is in the public interest to do so; or
  • it is necessary to protect our rights.

Storing personal information

Personal information we collect via the website or Trading Platform is stored in a secure environment and is not available to any person outside Stanbic Bank Tanzania Limited.

Our security practices

We are committed to providing secure online services. As such, all interactions with our transactional sites are protected through encryption that complies with international standards. Encryption is used to protect the transmission of your personal information when completing online application forms. Our Internet servers are protected by firewalls and intrusion detection systems. Access to information on these servers is restricted to authorised personnel only. We have also employed the services of independent security experts to test and advise us on the security of our systems. To ensure that you benefit from our security you should read the security tips we post on our website from time to time.

Privacy and security statements applying to specific online services

Different online services and Stanbic Bank Tanzania Limited's or any other Standard Bank Group entities may have their own privacy and security policies because the nature of their service or products demand a deviation from our general policy as set out herein. These specific policies will apply to and exclusively govern your use of the particular online or banking service.

Right to amend these Terms

We reserve the right to amend these Terms at any time. All amendments to these Terms will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of these Terms.

Questions

If you have any questions about these Terms please email us on tanzaniagmsales@stanbic.com.