Password Reset Self Service

Please enter your username and a One Time Password (OTP) token will be sent to you via email.


Please enter the One Time Password (OTP).

If you do not receive your OTP within 15 minutes, click here to try again, or alternatively you may contact the Global Markets eCommerce Client Service team on or +27 (0)11 415 4600.


Please enter your new password.

New password:
Confirm password:
Your new password:
  • Must be between 8 and 30 characters in length
  • Must contain at a minimum three of the four character types listed below:
    Uppercase letters
    Lowercase letters
    Numeric values
    Special characters (e.g %$#!)
  • Must not contain your username or common dictionary words like days of the week or months of the year
  • Must be different to any of your previous 10 passwords
Your password has been successfully updated. Click 'Continue' to proceed to the login screen.